The Land Rover Owners Wife


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Broadband issues …….. again!

The first Home Hub 3 ......

The first Home Hub 3 which, after only 12 months or so, was declared faulty and …..

Over the last two years or so, I have had numerous dealings with our broadband provider, trying to resolve a problem which pops up every 8 to 10 weeks or so. I have endured the patronising operatives in the Indian call center who seem to be of the opinion that as a mere female, I can not possibly be intelligent enough to understand the complexities of broadband and can, therefore, be fobbed off with any old excuse. Continue reading


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Call centre before coffee? Not a good plan!

Over the last 18 months or so, we have been experiencing an intermittent but recurring problem with our Broadband connection …… and by ‘we’ I don’t just mean Mud and I! No, I’m talking virtually the entire village!

Of course initially you think you’re on your own and that it is your own fault when your service provider claims that:  “it is probably your equipment that is at fault and it will cost you £100 if the engineer [which they have finally agreed to send out], finds that this is the case.” At least I think that is what they say but it is hard to get past the accent sometimes. Continue reading